Also- tho expensive - the couples massage is a wonderful experience! Find a The Westin cancellation policy that works for you. We stayed at The Westin Hotel in Cozumel. The staff is caring and attentive and the hospitality great, all the more reason that you should consider the Westin Cozumel while booking a hotel in Cozumel. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Does it include an in room minibar? You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. The visibility was easily 100ft. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. Despite taking complaints to the manager there wasnt even an apology. My favorite property in Cozumel. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. Sea & Stones Restaurant pairs breathtaking ocean views with innovative surf and turf grilled delights, Certified Prime Angus Beef cuts, and premium wood-fired pizzas. Please wait, we're checking available rooms for you. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. Wifi gratuito. All Inclusive. Thank you to all the staff that made our trip amazing, and a special shout out to Angel. The hotel faces west, so get ready for some spectacular sunsets. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). other guests) *Outside bellman- wonderful! Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Or at least did last year! Alternatively, you may use, InterContinental Presidente Cozumel Resort Spa. Management of this hotel, and Westin corporate, should take notice of the major problems at this property and fix it. It made my trip to Cozumel a very relaxing experience. - See 7,024 traveler reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please, select dates to see available rooms. He came from (ta && ta.queueForLoad ? This place was great - the beach, pool, rooms, food, drink - everything! We never ate lunch there. Pool was clean. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. "We spend the end of December in this very chic hotel. Gaviotas is open every day for breakfast and lunch. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: Thoroughly enjoyed this place, it was spotless and had great staff and rooms. Elegantly appointed rooms and suites with 24-hour concierge and room services. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. The pros definitely outweigh the cons heavily but do read my cons! . Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. Room was nice styled and large, ideal for 4 nights. More modern in appearance. Is this limited or unlimited like traditional AI hotels? Maximum period that can be booked is 30 days. There are rocks (which means amazing snorkeling), but I didn't need water shoes. Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. Breakfast Again, they were really nice and attentive but zero effective. Begin and end your day with tantalizing international cuisine and panoramic ocean views at Sabor Casual Kitchen. This room also is standard with a single King bed. During times of uncertainty, we recommend booking an option with free cancellation. You will be subject to the third partys terms and conditions and privacy policy. Our staff will have your gear ready on the boat before you arrive. The Westin Cozumel features free WiFi throughout the property. Turndown Service. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Westin Cozumel lies next to San Juan Reef. Very beautiful location with hotel and pool. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. Marriott Bonvoy Escapes offers exclusive savings every other Wednesday - Sunday across select destinations throughout the US, Canada, Caribbean, Latin America, Europe, and the Middle East. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive Booked table at cuzamil, it's their onsite restaurant. Sit back and relax. Greattttt place to unwind and eat food that is FABULOUS. I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with AppleVacations.com. essentially imbedded into the beach. Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Check-in: 4 Then it was impossible to rebook with points, so shell out hundreds last minute. We found this at the hotel and all the restaurants we ate at around the island. The staff speaks multiple languages, including English and Spanish. . 1 is right on the beach. Checkin:4p.m. | Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. When in Mexico I would like to experience more of the Mexican culture. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. If we had to pick a favorite it would be Angel, but they are all so sweet! *Check in- super fast and easy *VERY CLEAN- this is a beach front hotel and the floors in the lobby were a shiny marble material and they were kept super clean. Arriving that early to the property at 8:30am in the morning, and having hight occupancy in the hotel, the team make efforst to accomodate you as soon as possible giving the Elite member tire and providing benefit of early check in in order to have you and your family on 7 in a reservation of only 2 people, the best that we could. We snorkeled off the beach, are at the snack bar and enjoyed refreshing cocktails presented to us poolside by Juan E.! Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. The information published here is to give the client an estimate of . Drinks and food were wonderful! If your plans change, you can cancel free of charge until free cancellation expires. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. U have my contact. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. & Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. The hotel was brand-new and upscale, and the stuff where service-minded, loved the unbelievable location near ocean, the coral reef, the beach. I got free upgrade and liked it. CONS: *DJ on Saturday- just too loud *Music at Gaviotas restaurant was too loud, instead of being in the background you had to talk over the music. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. Marriott Vacation Club International. Luxury property, fairly clean, its staff and rooms were beautiful. If you dont book a flexible rate, you may not be entitled to a refund. All rooms are smoke-free. Room service is speedy as well and excellent quality. Service Request. Dinner. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Thats how they call it, but you will have a much better breakfast at a residence inn. The Westin Cozumel All Inclusive offers a private beach where you can relax in a sun lounger. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. It was hot and humid outside and great in the room. He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. The Westin Cozumel. Savoury food. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. Marcos and Arcos were top notch. Yes, room service are provided in The Westin Cozumel Hotel. Wow I've never seen anyone leave a room so immaculate! It includes an in room minibar but with beer and soda only. Being next to the beautiful beach. San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. Shade is limited and the sun is strong. Had an early issue with housekeeping but that seems to have been resolved. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Restaurante Gaviotas restaurant is an ideal place for enjoying contemporary cuisine. At The Westin, all rooms offer ocean views. 3:00 pm, Check-out: ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. A 1,7 km de Hotel B Unique. The restaurants were a little odd- one in the main hotel for dinner only. I will mention some cons: there isnt much shade on the beach and it is NOT a fabulous beach to walk miles on! Find a The Westin Cozumel cancellation policy that works for you. We recommend booking a free cancellation option in case your travel plans need to change. Coral is a living animal- please be careful so it continues to grow. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Shop Travel . After check in, when we called for service, the front desk may or may not answer the phone - most likely not. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. 2031 Learn more Services, treatments and amenities Body scrub Body wrap The Westin Resort & Spa, Cancn Boulevard Kukulcan KM 20, Cancn, Quintana Roo 77500, Mexico Phone: 52-998-848-7400|Check in: 4 p.m. |Check out: 10 a.m. 61F / 16C Activity Schedule|Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Community The Westin is the newest hotel property on the island and in typical Westin fashion, it is modern, clean, and fresh. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. There are many Upgrades and Add-ons available to complete your Westin Cozumel Dive Package, Nitrox 32% is available ~ $10 / cylinder. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. Does this hotel have room service, and if so, is room service included in the all inclusive? We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. Within walking distance of Restaurante Gaviotas, where you can have lunch. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. But I am not surprised you called and the phone kept ringing. Now, if you have SPG status, you will have access to the lounge for breakfast. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. Ver hotel . deluxe place, you know. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. We all hope to have a new opportunity to be at your service in a near future to The Westin Cozumel.Sincerely,Javier Estebez,General Manager. If you dont book a flexible rate, you may not be entitled to a refund. What a wonderful vacation to get away from the holiday craziness! The 5-star Westin Cozumel All Inclusive is set approximately 5 minutes' walk of San Juan Reef and 4.8 km away from the local history Museum of Cozumel. the hotel itself is superb. Terms & Conditions | We can't wait to return. I sincerely look forward to have you back soon in our property! Phone: +52 987 872 9200, ext. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. Unfortunately, this property has no available rooms for your dates. 1 review. If you don't feel like dining out, the room service was ready to please. Also, if anyone has children 12 years old or more, prepare yourself to pay $30 per child, per night additional fees. Contemporary hotel with especially nice staff, I loved phenomenal location. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. The AI option for 2 adults was 290.00 per night. Room rates include meals and beverages at onsite restaurants and bars. Our room was beautiful and cleaned daily by the most wonderful guy housekeeper, I wish I had gotten his name. Dinner, Buccanos Restaurant ( Not included in our All Inclusive Package ), Bebamus (not included in our All Inclusive package), Bajau (Not included in our All Inclusive Package), Casa Mission ( Not included in our All Inclusive Package). Firstly, the good stuff! We love the open-air feel and high ceilings found in the Cabana upgrade. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Rent a car and explore the island! I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. There is a mini fridge and a safe in the room. Outside of that, the hotel is very badly run. This makes The Westin a very attractive location for many of our divers. Best regards! The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. *Beach area: There is a beautiful, small beach entry. Book your stay at The Westin Cozumel resort. Dinner was good-- most things are grilled at this restaurant. The service at the front desk was a bit odd. Snorkeling at The Westin is good. The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. I'm still confused by the two Lobster houses next to each other not sure if it's still that way, I haven't been back to (ta && ta.queueForLoad ? You get to watch fish swimming around as you dine. For three meals and I think a snack. #14 Best Value of 17 Cancun Hotels with Villas. It's buffet style and they also have an omelette bar. All rights reserved. Please enter alternative dates. Book online or call 1 (800) 517-2000. It's our place to stay when in Cozumel! 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