Youre so helpful! United Airlines Interview Questions and Answers 1. It doesnt even feel like a job, but an exciting lifestyle. However, last year they required all employees to be vaccinated or be separated from the company. This is asked for a variety of customer service interviews, including flight attendant interviews. Thank you for your help. I would say my weakness is when I love someone I put my whole heart and time into it. This is where you convince the interviewer that you have researched the organization and are interested in their services. My VI is this Friday, Im so nervous but excited! Just make sure youre saying something thats true! Best of luck to you! Everything they want is explained in the email and it gave me 5 days to complete it. If yes, are we allowed to wear a swim cap to try keep hair dry? Hub Airports at United include Chicago OHare, Denver, Houston, Los Angeles, Newark Liberty, San Francisco, and Washington Dulles. I was wondering if this is normal. its has been my dream to be one. The key is to get yourself a quiet room with no distractions. The situation and the problem youre solving arent as important as showing that you can work well with others! What can you tell us about United Airlines? AA, is 90 and above, Jet Blue is 80 and above. This article is a full guide on being a flight attendant with United. Hello, Im so sorry you had a rough time in training. How have you gone above and beyond for a customer? This includes violent, obscene, sexual, racist, or objectionable content and any imagery that includes weapons. These events are intended for flight attendant applicants who reside in or near these cities. It really depends, and things always change. Why Should We Hire You as a Flight Attendant? If you want ideas for specific questions, here are 26 unique questions to ask an employer. Unlike Southwest Airlines, where flight attendants have complete ownership of their position and are flexible, United, Delta, and American were very rigid with their employees, including their flight attendants. Cabin crew positions are competitive, so you could lose out on the job to someone who spent more time preparing questions to ask if youre not careful. One time I was picking up this woman to go to the store and i came to her back door because that was the closest to get to her house from where my car was parked. State you felt you should have tried to spin the situation around and bring positive aspects of the job. Do you mind working irregular hours and on holidays? Interview process at United Airlines Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 22% About a day or two 21% About a week 20% More than one month 19% About a month 19% Most reported steps On-site interview 77% Background check 70% Drug test 69% Phone call/screening 50% Group interview 41% A death in the family is an extenuating circumstance. Describe Yourself as a United Airlines Personnel? What is a major reason you get denied? Experience in the service industry (such as customer, retail, hospitality, food, aviation, safety, social service, healthcare/medical position, or military). Hi Deanna, Great information! We worked very well together and gave each other positive feedback to make the next trip even smoother. Speaking a second language is a huge benefit as United has a large domestic and international route network with a large presence in the Asia Pacific region. She inspired me to want to become a flight attendant. Commuting is possible, but on reserve you will have to stay in your base on your reserve days. Today's video will show you everything to expect when you get that phone interview from United! 7. This question above is very common, so be ready with a specific example, the approach you took, and why. Perhaps one day that will change, until then Id do my best to cover up the tattoo. I just recently applied for a flight attendant role and the position seemed to be specifically for Cleveland base. They may also ask, Have you seen the news about X? There were 6 interview questions. Im 53 years old, with 20+ in customer service and speak German fluent. Unfortunately, I had a death in the family. Effective communication is crucial in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence. During her flight attendant days, Danielle worked for one of the major airlines. I myself am a commuter, and I have a blog post that explains commuting more in depth here: https://futureflightattendant.com/commuting-flight-attendant/ . Try to think of a situation that does not show a personal weakness. Hello! and our I told him I always dreamt of being a flight attendant, but I didnt have the qualifications. Do you get to rank them or is it completely random. United Airlines flight attendant jobs are some of the most coveted in the industry. So make sure you know some facts about their individual airline, and mention what you admire or like about their company. Hello! Note we recommend reading the General United Airlines Interview Questions but you can skip and search by role. SUGGESTED ANSWER: "I want to become a Flight Attendant for 3 specific reasons. What do you think the United Brand is? 2001-2023 , AviationInterviews.com All Rights Reserved NS, Free United Airlines Flight Attendant Interview Study Guide Questions and Answers. This is one of the first questions most interviewers ask. Often times, she would accidentally mis interpret a situation and assume a customer had mis-gendered her. If you dont know what to say have a look at other jobs at. That could be a glitch. Hello Carol. So make sure youre demonstrating patience, strong listening skills, communication skills, professionalism, and teamwork. April 7, 2018 What can you bring to United with your customer service background. Obviously, airlines get very busy. Vote 1 1 comment Best Add a Comment vforvideo 4 min. Rest assured they will get back to you. In 2012 United and Continental merged their airlines. Not only your heels but inflight shoes too. Great blog, thank you for all this useful info! 1.) Next round is On Demand video interview via HireVue. For more information, please see our You may have your family come to watch you graduate, and if you have a friend or family member that is already a United Airlines flight attendant, they may even pin your wings during the graduation ceremony. Try to fix the problem to the best of your abilities. Also, do you know of any material I can read to prepare myself for test taking? Where do you see yourself in five years? United Airlines Flight Attendant Interview Questions | Glassdoor See All Photos United Airlines Engaged Employer Overview 5.8K Reviews 306 Jobs 6.2K Salaries 3.5K Interviews 2.2K Benefits 82 Photos + Add an Interview United Airlines Flight Attendant Interview Questions Updated Jan 12, 2023 Find Interviews To filter interviews, Sign In or Register. Hi Gabby. United Airlines flight attendant uniforms will be changing, but no one is sure exactly when. What Skills Do Flight Attendants Need to Have? 5. You should always say you enjoy a team environment because thats how youll be working most of the time as a flight attendant. There is no age limit for United Airlines flight attendants. Copyright Name a situation at work you wish you handled differently? Try and focus on. Here are the top seven flight attendant interview questions you may get, paired with sample replies you can use to model your answers. HI! Flight attendants of all ages are hired for the job. Let me know in the comments, I would love to hear from you. After reading this write up, Im a little concerned and wonder if its worth attending. Tattoos are permitted on the arms, legs, wrist, and feet and must be no larger than a credit card. I was curious to what the window is upon getting hired as a United flight attendant after the Houston interview, and when the training begins? Or does it only apply when you are re-taking the test? Yes, on your second try, you must score a 90%. Flight attendant training is not paid, but you do receive $140 untaxed per week in per diem. You can read a full article on how to answer What type of work environments do you prefer? here. United airlines will be hiring the most flight attendants out of all the US airlines over the next few years. How would you deal with an upset customer? I am looking for a change of jobs. Thanks! Im not sure how long it will be referral only or when they will open for the next round, be sure and check the link at the top of the page labeled Whos Hiring Flight Attendants Right Now, we update when United and all the airlines listed on the page open applications for flight attendants. Hi Arthur, correct United Airlines flight attendant training is unpaid, there is per diem and the hotel is paid for. The group interview has different team building exercises and interview questions. Hi I am currently a flight attendant and I really would like to work for United Airlines will United be hiring for a flight attendant position soon ? United Airlines Flight Attendant Hiring Process 2022 In A Nutshell. Your goal here is to show that you can stay calm, avoid confrontation, but stand your ground and explain to the passenger what needs to be done and why (for safety reasons, etc.). There usually isnt much notice before the event, but if you are on glassdoor and there is one in your city, you will get a notification. There was a similar glitch recently when United opened applications for non speaker positions, the application forced you to answer that you spoke a foreign language. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check out Future Flight Attendants Job Board to see if United is currently hiring flight attendants and get on the mailing list so that you can be the first to be notified! I was wondering will being colorblind and only having one eye (monovision) will that disqualify me on becoming a UA flight attendant? You should wear business attire for your cabin crew interview. I finished my live video interview yesterday and I am confident! Future Flight Attendants Flight Attendant Resume Service has got you covered. Hi Cindy, I dont have any dates right now, but United has opened applications only to employee referrals for the last two rounds. My background is healthcare. I think I may have misunderstood your question the first time. Hello EM, being colorblind is not an issue. Hello Denese, Im honestly not sure about being able to reschedule the interview to a later date that was not listed. This is a straightforward question, and you should reply by stating all of the languages you speak at an intermediate level or above. The last two rounds (one of which just closed) was by employee referral only. What do you think? Therefore, job satisfaction was far from ideal. Can you work as a ticket agent for United as the other job? OR As a German speaker it is not necessary that you speak Hindi. On some flights it can be less than 20% of passengers. Can you choose what training class to be apart of? Okay sounds good thank you so much I appreciate this info. Plus, should I just apply online? I thought you meant do you get a second chance if you fail a test? Note:The United Airlines hiring process follows multiple stages. Hi Melissa and Happy New Year to you too! I know lodging with AA, my daughter has her own hotel room. 2. But from what I heard, you are allowed to change your date one time. Ideally, pick strengths that are related to the job, or will help you in this job. Oh and how many retakes are given to you for the whole course during training? Selection Procedure : Interview Process Here is the outline of the united flight attendant selection process. So there you have it, the United Airlines flight attendant hiring process, in a nutshell. Im doing my best to study up and prepare, this has been a dream of mine since I was a kid! Login with Yahoo! Required fields are marked *. Learning more about answers to potential questions the hiring manager may ask you can help you feel more confident during the interview. Anyway!! Im 54, I need of a new career. Hi Haley, youre welcome, Im glad you enjoyed this article and that it was helpful. By the end of 2022 Delta expects to have a total of 4500 new flight attendants. Free United Airlines Flight Attendant Interview Study Guide Questions and Answers Tell me about your best day at work. Where are their main hubs? Keep your questions focused on the job and work, and save questions about benefits, pay, vacation time, and other perks for a second or third interview (or ideally, once you know they want to offer you the job). From what I read in the article United Airlines has a base in Fort Lauderdale. If you tell the interviewer that you like to work alone, or that you typically like a very slow environment, it could cost you the job. You should have researched the job and company as a part of your interview preparation. There are group activities, interviews, and informational sessions. I lve had a boat as a crash pad, which believe it or not was extremely affordable in one of the most expensive cities. 8. Upon completion of training, the flight attendants will have new uniforms and luggage. You do get to put in your preferences. And , if you fail a test, what are the retake requirements? Finally, be sure to note any first aid experience or second language you speak. Those who make it to the next round meet face-to-face with one or more supervisors. Yes because my current job requires me to interact with people. Is that possible or is it a normal recruiting location and its still TBD or is it for Cleveland specifically? [3:14] When you land the interview (pun intended) you should be ready to face a wide range of questions. I also worked in the hospitality industry while living in Germany helping guests travelling from across the world. Congrats on the VI! Some candidates will get offered a CTO (Contingent Training Offer) on the spot, some will be notified later. The reason for the hiring event is because they need flight attendants at the base in that city. Do you think once recruiters review my printed resume (that Ill bring with me to the fair) Id be considered if I live in Atlanta? I was hoping to have some insight about what to expect. Professionalism: During any job interview you are expected to have a high level of professionalism. You can get a good idea of the language bases from the job postings. After the live VI you will receive an email with either an invitation to a face-to-face interview in Houston, TX or a TBNT. Then they divide you into groups to set up drink carts. I would not have my dream job or even this website if it werent for him. They may ask for proof of vaccination before training but I also believe they are allowing exemptions now (as are all other US airlines). When your team is on the same page, everyone works more productively and delivers a better customer experience. If you want to learn how to master the flight attendant interview process so you can get hired by your dream airline, check out Future Flight Attendants Online Course & Coaching Program so you can stop getting TBNTs and start getting CJO/CTOs. I was a previous FA. 1. Congrats on the Video Interview, thats awesome! Possession of a valid U.S. passport or foreign passport with applicable visas and eligibility to travel globally without restrictions. With enthusiasm I told them my story and why it was my best day. Where are they headquartered? My must haves were: Workout clothes, jeans, sneakers, swimsuit, laundry detergent, notebook, snacks, ear plugs, headphones, sleep mask, a jacket, something comfortable to sleep in and you will have a roommate, toiletries, and anything you can think of to help you study. As of now (things are always changing) you are assigned a training class. Im not sure if its open for transfers at the moment, but it is definitely still a base. He has been advising job seekers since 2012 to think differently in their job search and land high-paying, competitive positions. Then, things bounced back and the airlines are busier than ever before and United Airlines were super short on flight attendants! There is also an additional $2.50 per hour for language pay. To answer your last question, yes take that letter. How big are they? You can do it. and the rest is history. Can you give me an idea of what to pack? Get our free PDF with thetop 30 interview questions and answers. Question I have been invited to attend the training. Id recommend talking about how you believe great customer service means going above and beyond what the customer expects and over-delivering on the promises your brand makes. Hello Roberta, That is correct as a United flight attendant you have initial training in Houston, TX and you report to your new base assignment upon completion of training. HOW TO PASS YOUR FLIGHT ATTENDANT INTERVIEW!Thanks for wa. Choose three positive words and be ready to explain why (in case they ask). Only 50% survive the first year of employment. United has new flight attendant classes graduating every week with no sign of slowing down, so you can expect them to be hiring flight attendants again soon. English language proficiency; second languages such as Hebrew, Hindi, Dutch, and German are an asset. You can also add any previous experience with working in customer service, or some seminars and trainings you went to. Hello Shaneka, Unfortunately no, United Airlines does not sponsor work visas. Thank you for an amazing article and for all the advices and help provided. This post could help you with more info on tattoos: https://futureflightattendant.com/can-flight-attendants-have-tattoos/. (I could be wrong but I do not recall any.). The majority of flight attendant applicants have never seen the subject matter covered in new-hire training. If you have been selected to advance, you will be flown out to Houston, TX for a live interview. . You need to drive motorized equipment, such as belt loaders so you need a drivers license. Hello Denese, I guess I worded my reply incorrectly, yes they state that you need proof of vaccination as a flight attendant applicant. This article has more details and examples of how to answer tell me about yourself.. . I was working at Sprint Hawaii and one day a charismatic furloughed (because of 9/11) United flight attendant came to work and it was my job to train him. 1st Answer Example. How can I prepare? 20 years of age or older at the time of application. This isnt a spot where you want to be timid. Can you describe what the group interview looks like? Is there a second chance if you got released from training for not passing the test? Still awaiting a response from UA. Congratulations! Your goal should be to demonstrate that you stay calm and professional even when disagreements occur and that you realize youre on the same side as your coworkers working toward a common goal. I sure hope they did because thats where I live and Id love to have the option to be based here. Youre perfect for the job! If you dont seem like you know what the job involves and/or cant explain why this position is attractive to you, then youre very unlikely to get hired for a job as competitive as a flight attendant. Even if they are hiring for MCO, you could always transfer to a different base after six months anyway so go for it. What I was referring to was medical and religious exemptions of current and new employees. 2. United Airlines is the best US airline to work for because they have so many bases and the most international destinations of any airline in the United States. Just asking as a person who is often shy doing presentation type things in front of groups. Hub Airports at United include, United Airlines Flight Attendant Interview, 101 Great Answers to the Toughest Interview Questions (affiliate), Its okay to discuss your hobbies and interests but keep it brief. The pressure got the best of me as no plan b in place for dismissal. You would prepare for a video interview the same way you would prepare for a regular interview. . Im glad the blog and info has been helpful for you. They had been skipping the VI or video interview and going right to the F2F or face-to-face interview, but the VI is back. Meeting new people is exciting for me, as I love people and am a true team player. No need to quit before the F2F interview. United has said that in 2023 alone they may be adding one new 737 aircraft every three days. But only certain languages have language bases, its not for every language only specific languages of destination. So this is the next type of behavioral question you can expect in a flight attendant job interview. But, Im determined to fly Thanks a bunch for all your guidance . United Airlines flight attendant training is six weeks long. What are your thoughts?. Do they put you in a group and ask you all individual typical interview questions or is it more so to see how you interact with others? Are they still requiring vaccine mandate for new employees as a flight attendant? After flight attendant graduation, you have about a week to get to your flight attendant base and base orientation before you start working as an official United Airlines flight attendant. United Airlines Interview Process Multiple Phases Current employees report many stages in their United Airlines interviews. You dont want your interviewer to loose interest. I feel that what United Airlines offers is a strong path towards those goals and I am excited about what this position has to offer." Share Southwest Airlines Legendary Customer Service while providing a safe travel experience, snacks and beverage service, and an excellent cabin experience onboard the aircraft. Hi Betty, you will likely be able to find a crash pad at a much lower rate, or get a place with some classmates to split up the cost. Congratulations on securing a CTO. This blog was very informative. 1. I believe you can order as many as six pairs at a time to test out at home with try before you buy. "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. (It was previously 90 days.). Show that you follow procedures and would stick to the steps recommended by the airline, too (in terms of escalating this to a more senior member of the cabin crew if the situation begins to get out of control). United is constantly changing the way they do things and the timelines. But I really want the chance and experience of a Legacy Airline interview process. United Airlines Interview Questions by Role. Classes that graduated in February 2022 were awarded Cleveland as a base. While United does have a base in Fort Lauderdale, its a satellite base and at the moment, very small and very senior, so it could take years to get into that base. Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here. After the VI, if they are chosen to proceed they will be invited to a Face to Face interview in the city where the hiring event was held, and not in Houston, TX making it much easier for applicants to get to the interview! Along with knowing some basics about their company and its history, try to know one or two things that set it apart from competitors. United Airlines flight attendant pay is very competitive. Right now I am working as a caregiver with older people, most of which have dementia. I think this event is different they need FAs everywhere. Some jobs also require the submission of a pre-recorded video. Thank you. Hi Meagan, I believe its normal, but glitches happen so if you dont see an update in a few days you can always email Recruiting@united.com for an accurate answer. Why Southwest Airlines? 40 graduating flight attendant classes are scheduled this year alone. You may also like: Flight Attendant Reserve What It Is & Important Things You Need To Know. Thats him in his United Airlines flight attendant uniform, and we are still friends today. Let me help you land your dream career and earn the money you deserve. #videointerview #unitedairlines #united Hey Guys and Gals! i handled this situation very calmly and just said "I'm sorry you feel that way, are you ready to leave?" Especially during the holidays. 15 Answers To the person attempting as their third time with UA, Do not be discouraged. As a result both the customer left satisfied and my co-worker more relaxed from the situation. Be yourself and show them you WANT this. It goes into much more detail about accessories, hairstyle, and much more (for example, they recommend that if a womans hair is longer than shoulder-length, then they should style it in a French twist or bun). My daughter will hopefully be finishing training soon, and as a parent was wondering what the family and friend perks are and what airlines does United reciprocate with? The article also includes great images/examples. This is the biggest hiring spree Ive ever seen in my 16-year flight attendant career. I dont belive so because it would be impossible to work out those two schedules every month. I completed the assessment test, virtual interview questions and live video interview with a person. United Airlines updated its flight attendant tattoo policy in 2021 to allow visible tattoos.
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